Rivian
Rivian
Rivian
Faced with an overwhelming 10,000+ disorganized dashboards on SharePoint, Rivian struggled with inconsistent data and leadership's inability to efficiently access crucial analytics. To tackle this, I led the 4-month design and development of a new BI portal. This project aimed to create a centralized platform for consistently designed dashboards, developed in partnership with a senior architect, a Rivian engineer, and Rivian stakeholders.
Oct 4, 2023
CLIENT
Rivian
CLIENT
Rivian
CLIENT
Rivian
Role
UX Designer
Role
UX Designer
Role
UX Designer
Service
Business Intelligence Portal Design
Service
Business Intelligence Portal Design
Service
Business Intelligence Portal Design
Objectives
Objectives
Objectives
After learning about their existing process and gathering the requirements from stakeholders, I organized all the information into four main objectives we would need to tackle to build out our solution:
To organize 10,000+ dashboards of varying file types into one portal
To design for different users with varying levels of access
To create a seamless, consistent experience throughout the portal
To allow trackable and deeper engagement with the portal
After learning about their existing process and gathering the requirements from stakeholders, I organized all the information into four main objectives we would need to tackle to build out our solution:
To organize 10,000+ dashboards of varying file types into one portal
To design for different users with varying levels of access
To create a seamless, consistent experience throughout the portal
To allow trackable and deeper engagement with the portal
After learning about their existing process and gathering the requirements from stakeholders, I organized all the information into four main objectives we would need to tackle to build out our solution:
To organize 10,000+ dashboards of varying file types into one portal
To design for different users with varying levels of access
To create a seamless, consistent experience throughout the portal
To allow trackable and deeper engagement with the portal
Process
Process
Process
The following is a high-level overview of my approach when designing the portal. Specific design decisions are not included in this abridged version of the case study.
The following is a high-level overview of my approach when designing the portal. Specific design decisions are not included in this abridged version of the case study.
The following is a high-level overview of my approach when designing the portal. Specific design decisions are not included in this abridged version of the case study.
Process
Research
Information Architecture
Wireframes and Concept Testing
UI Design and Branding
Prototype and User Testing
Research
Information Architecture
Wireframes and Concept Testing
UI Design and Branding
Prototype and User Testing
Research
Information Architecture
Wireframes and Concept Testing
UI Design and Branding
Prototype and User Testing
Navigation
Navigation
Navigation
The navigation was an important feature that communicated to users the overall architecture of the portal.
The navigation was an important feature that communicated to users the overall architecture of the portal.
The navigation was an important feature that communicated to users the overall architecture of the portal.
Global Search
Global Search
Global Search
To equip users with the ability to always find what they were looking for, we implemented a global search into which users could type any prompt.
To equip users with the ability to always find what they were looking for, we implemented a global search into which users could type any prompt.
To equip users with the ability to always find what they were looking for, we implemented a global search into which users could type any prompt.
Notifications
Notifications
Notifications
Notifications allowed users to see recent changes made to dashboards, as well as new dashboards being added to the portal.
Notifications allowed users to see recent changes made to dashboards, as well as new dashboards being added to the portal.
Notifications allowed users to see recent changes made to dashboards, as well as new dashboards being added to the portal.
Comments
Comments
Comments
We employed a tool bar at the top of each dashboard to help users interact with dashboards easily and consistently, and added a commenting feature, allowing users to communicate with other viewers of the dashboard directly on the portal.
We employed a tool bar at the top of each dashboard to help users interact with dashboards easily and consistently, and added a commenting feature, allowing users to communicate with other viewers of the dashboard directly on the portal.
We employed a tool bar at the top of each dashboard to help users interact with dashboards easily and consistently, and added a commenting feature, allowing users to communicate with other viewers of the dashboard directly on the portal.
User Access
User Access
User Access
There was a need to consider different user journeys depending on the user type (e.g., manager vs general user), as restrictions to confidential dashboards was an important requirement.
There was a need to consider different user journeys depending on the user type (e.g., manager vs general user), as restrictions to confidential dashboards was an important requirement.
There was a need to consider different user journeys depending on the user type (e.g., manager vs general user), as restrictions to confidential dashboards was an important requirement.
Personalization
Personalization
Personalization
We incorporated a bookmarking feature that allowed users to pin their most viewed dashboards to the top of their home page.
We incorporated a bookmarking feature that allowed users to pin their most viewed dashboards to the top of their home page.
We incorporated a bookmarking feature that allowed users to pin their most viewed dashboards to the top of their home page.
Style Guide
Style Guide
Style Guide
After handing off the final design, I created a design guide for future dashboards on the portal, which would help to maintain the visual consistency of dashboards being created.
After handing off the final design, I created a design guide for future dashboards on the portal, which would help to maintain the visual consistency of dashboards being created.
After handing off the final design, I created a design guide for future dashboards on the portal, which would help to maintain the visual consistency of dashboards being created.
Final Product
Final Product
Final Product
To honour my non-disclosure agreements, the final product is not available on this site. Please contact me if you would like a walkthrough!
To honour my non-disclosure agreements, the final product is not available on this site. Please contact me if you would like a walkthrough!
To honour my non-disclosure agreements, the final product is not available on this site. Please contact me if you would like a walkthrough!
