Rivian was struggling with scale. Over 10,000 dashboards lived across SharePoint with no consistent structure, design system, or ownership model. Data was fragmented, difficult to trust, and nearly impossible for leadership to navigate efficiently. What should have been a source of clarity had become a bottleneck for decision-making.
I led the 4-month design and development of a new Business Intelligence Portal to centralize Rivian’s analytics into a single, cohesive experience. The product had to serve very different users, from executives who needed fast, high-level insight to individual contributors who required deep, role-specific access, while enforcing governance around sensitive data. I partnered closely with a senior architect, a Rivian engineer, and key stakeholders to define both the experience and the underlying system that would support it.
At the core of the work was creating order without sacrificing flexibility. That meant designing an information architecture capable of organizing thousands of dashboards across varying file types, while remaining intuitive to navigate. I distilled stakeholder needs into four guiding objectives: centralization at scale, role-based access, consistency across the experience, and measurable engagement with the data.
To achieve this, I focused heavily on the portal’s interaction model. Navigation was the primary way users understood the system. Global Search became a persistent entry point for discovery, allowing users to find dashboards regardless of where they lived. Notifications surfaced change over time, helping teams stay aligned as data evolved. A consistent dashboard toolbar introduced commenting and interaction patterns that encouraged collaboration directly where insights lived. Personalization features like bookmarking gave users ownership over their most important data, while role-based access ensured sensitive dashboards remained protected.
Beyond the interface, I thought about longevity. After final handoff, I created a design guide for future dashboards to ensure visual and interaction consistency as the portal continued to grow, extending the system beyond the initial launch and setting teams up to scale responsibly.
We shipped:
A centralized BI portal that unified 10,000+ dashboards into a single, navigable system
A role-based access model supporting executives, managers, and individual contributors
Core features including global navigation, universal search, notifications, commenting, and personalization
A standardized dashboard interaction pattern for consistent engagement
A design guide to maintain long-term visual and structural consistency
This project pushed me to think beyond individual screens and design at the level of systems, governance, and scale. It sharpened my ability to translate ambiguity into structure, balance flexibility with control, and partner deeply across disciplines. I’m proud of the foundation we built, not just for what it delivered at launch, but for how it enabled Rivian’s data culture to grow.